RETURNS & EXCHANGES

Full Priced Products

If you are not completely satisfied with your purchase, you may make a return within 30 days of the original purchase date to receive a full refund of any full priced product. You may exchange your product for store credit up to 90 days after purchase.

To receive a return or exchange, the following conditions must be met:

  • All apparel items must be returned new, unworn, unwashed, unaltered, and with all original tags attached.

  • Footwear must be returned in original packaging and show minimal wear on the sole.

  • Apothecary, grooming, and pantry products must be in original packaging and unopened and unused. 

Sale-Priced Products 

All discounted items are final sale.

Call (608) 630-4070 or email howdy@rwestbrook.com with any questions concerning returns or exchanges.